Skip to content

πŸ“¦ Free shipping on orders $40+

TYPE Logo
0 items in cart

Cart

Your cart is empty.

Help center

Frequently asked questions

Everything about your Type, from cleaning and fit to shipping, returns, and group orders.

Our Products

What makes Type gear so awesome?

We're the first company to put as much thought into your gear as you put into the care of your patients. We know working in healthcare is rough and staying organized is easier said than done. That's where we come in. Our Type belt bags are a stylish solution designed with your needs in mind: water-resistant, durable, and spacious.

How do I find out more information about a specific product?

You can find all product info on each individual product page, but both versions of Type have the key leash, pager straps, cord opening, and are made from water-resistant nylon! Contact us if you have any other specific product questions. We'd love to hear from you!

How do I clean my Type?

We recommend spot cleaning your Type. You can use a disinfectant wipe and give it a good rub down. We don't recommend putting it in the washing machine, but we've heard from customers that they put it on a delicate cycle with no issues! If you decide to toss it in the washer, place it in a wash bag.

Can I wear my Type bag in the hospital?

Absolutely, that's what it's made for. The Type A is designed to be worn over scrubs and has a slim profile so it won't get in your way. It's easy to clean and can go from shift to shift without missing a beat.

Is Type good for nurses and med students?

Yes! Type was designed with input from nurses, med students, residents, and more! Whether you're doing floor rounds or running to your next clinical rotation, it's built to keep your essentials close and organized.

Can men wear Type bags too?

Totally. The design is unisex and minimalist. We've got male nurses, residents, and attendings rocking them every day.

Is this a good fanny pack for travel nurses?

Definitely. It's compact, lightweight, and durable, and it packs flat, so it won't take up valuable space in your suitcase.

Does a stethoscope fit in the bag?

It does! There's a hidden stethoscope strap inside the main compartment so your scope stays secure but out of the way.

Is the bag infection-control friendly?

Yup. The exterior is made from water-resistant nylon and wipes down easily with disinfectant wipes, perfect for hospital use.

Shipping

How much is shipping?

Orders ship within 1–2 business days. We offer free shipping on orders $40+ via USPS. If you prefer a different carrier, you can select it and opt to pay for shipping on checkout.

Where do you ship?

We ship to all 50 U.S. states. We also ship to U.S. PO Boxes and APO/FPO/DPO addresses. Unfortunately, we don't ship internationally yet.

How do I update my shipping address?

Hit us up here as soon as you can and include the correct shipping address! If we haven't processed your order, we'll update it and ship it to the right spot.

How do I cancel my order?

No hard feelings. Contact us as soon as you can with your order number. Orders ship within 1–2 business days, so if yours hasn't been processed yet, we'll cancel it for you, no problem.

I think my order is lost…

Argh! Don't panic! If you received your delivery confirmation email but can't find your package, it could be lost. Delivery services can be a little early on marking your Type as delivered, so give them 24-48 hours to sort it out. If you don't get your bag after 48 hours, please contact us and provide the order number and shipping address. You'll also need to reach out to the shipper, but we'll make sure to help you sort it out!

Returns & Exchanges

How do I return my bag?

Super easily! Just get in touch and we'll send over instructions and the return address, and walk you through how to get store credit!

What's your return and exchange policy?

At Type, we're all about thoughtful purchases and happy customers. That's why we offer store credit for returns instead of refunds. It's our way of encouraging you to shop with intention and minimize environmental impact. If you're ever unsure about a purchase, take your time to sleep on it or reach out to us with any questions you may have. We're here to help!

Discounts & Gift Cards

Do you have gift cards?

We sure do! We have a digital gift card and a physical gift card. Just note that gift cards are non-refundable, and physical gift cards ship within the U.S. only.

How do I apply a discount code?

At checkout, find the discount code field in your order summary (on the right on desktop, or under Show order summary on mobile). Enter your code and hit Apply. If it's valid, you'll see the discount applied to eligible items right away!

How do I get a student or military discount?

We use SheerID to verify your student or military status. For more information, visit our student and military discount page!

Group Orders

Can I order for my entire office, team, or group?

Yes! We LOVE accessorizing teams with their own Type. Find out more on our wholesale and group orders page or by emailing us.

Can you customize or brand the bags for custom orders?

We can! It would need to be a larger order, and we typically require a bit of a heads up to make it happen.

Giving Back

How does Type give back?

Type was founded with one goal in mind: make the lives of healthcare workers a little bit easier. From long working hours to high-stress situations, working in healthcare comes with its fair share of challenges. Which is why we're committed to giving back to those in our field. A portion of profits from every Type fanny pack goes to organizations dedicated to fighting burnout among healthcare workers and donating medical supplies to healthcare workers in under-resourced settings, so they have what they need to do their jobs. We're also proud to partner with Operation Happy Nurse through ongoing donations, events, and community giveaways.

Still have questions?

We're real people and we love hearing from you. Send us a note and we'll get back to you soon.